*We do not do service contracts. The client or LPS Detailed Cleaning reserves the right to terminate services at any time for any reason.
*While we do not do service contracts, we do have our clients sign a payment agreement that clearly states our cancellation policy, late fees and payment requirements.
*Payment is due at the end of service.
*Each home or business is required to have electricity and running water at the time of the cleaning. If there is no electricity or water the day of your cleaning, you will be charged 100% of your cleaning fee for that day.
*Cancellation policy for all scheduled cleanings is as follows: If you’re going to need to cancel or reschedule a cleaning, we need notice 48hrs in advance. Cancellations within 24hrs, for weather or any other reason you will be charged 50% of your cleaning fee. While we understand things happen like illness, emergencies etc. if you forget about your cleaning, or you know you’re going to need to cancel and forget to let us know, you will be charged a 50% fee, we do need this notice to fill your spot.
*Late Fees: Each day that payment is made late there is a $5 fee added onto the original invoice.
*Lockout Fee: If we are unable to enter your home or business the day of your scheduled cleaning, you will be charged 100% of your cleaning fee for that day.
*Inclement Weather Policy: We do require that a path is cleared and safe for us to enter the home in the event of inclement weather. There also must be somewhere for us to park, or we will not be able to conduct our cleaning that day and you will be charged 100% of your cleaning fee. If there are significant snow accumulations, we will reach out to you to reschedule your cleaning.
*Nonpayment: Refusal to pay for your cleaning service or any fees you have accumulated due to late payment, cancellation or lock out fee, will result in any future cleanings being immediately suspended. Continual refusal to pay overdue balances will result in theft of service charges being filed against you for the full amount owed plus any late fees, court fees, income loss, and lawyer fees will also be applied. We may also put a lien on any property you may own.
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